I had ordered 4 items but received only 3 times.
Tried to contact the team in Instagram but asking for the unboxing video which we have not taken.
The missed item cost is just 99/- but still they are asking for the video proof.
There is no trust on the customers.
Hi..! I actually got a bunch of stuff from this page..... I liked the rest of the stuff.... Black beads,ear studs.. But the bangles....I felt they are average.... I noticed pores on the bangles... Probably casting defect..... And for the size I got big size.... They seem like 2.6 but I ordered 2.4....
Hi Nityusha garu,
Thank you for taking the time to leave a review for our Ph201 panchaloham bangles. We are happy to hear that you liked the other items you purchased from our page, such as the black beads and ear studs.
Regarding the bangles, we would like to clarify that the pores you noticed are not a casting defect. Our panchaloham bangles are made with pure panchaloham without any imitation coating, so some pores are expected. With regular use, you will see the natural shine of the panchaloham.
However, if you feel like they need some extra cleaning, you can try using sabina or nimboo. We sincerely request that you try to understand the qualities of pure panchaloham before leaving a review on public forums next time.
As for the sizing issue, we take great care to ensure that the correct size is sent out with every order. If you have an unboxing video, we would be happy to take a look and see if there was any mistake on our end. We assure you that this is not a common occurrence with our products.
We appreciate your feedback, as it helps us improve our services. However, we kindly request that you have all the facts before posting reviews online. We strive to provide high-quality products at competitive prices, and it is challenging to run an online business without compromising on quality.
Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.
Best regards,
Customer Service Team